Privacy Policy

Privacy Policy
Effective Date: June 2025

At Toadstools and Teacups (“we,” “our,” or “us”), accessible from [www.toadstoolsandteacups.com], we are committed to protecting your privacy and handling your data with care. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our site, in accordance with the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and other international privacy laws.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

Personal Information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (handled securely by Shopify)

  • Order history

Device Information (automatically collected):

  • IP address

  • Browser type and version

  • Time zone

  • Cookies and site usage data

  • Pages visited and referring/exit pages

2. How We Use Your Information

We use your information to:

  • Fulfil and deliver orders

  • Process payments

  • Communicate with you

  • Send you order updates or respond to inquiries

  • Improve our website and services

  • Send marketing emails (only if you have opted in)

3. Shopify and Your Data

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products to you.

Your data is stored through Shopify’s data storage and databases. Shopify stores your data on a secure server behind a firewall. If you would like to read more about how Shopify uses your personal information, you can do so here.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with third-party providers who help us operate our website and fulfil services (such as payment gateways, shipping carriers, or email marketing services), under strict confidentiality agreements.

We may also disclose information if required to do so by law or if you violate our Terms of Service.

5. Cookies

We use cookies to help our website function and to improve your browsing experience. These cookies may also be used for analytics or advertising. You can control or disable cookies through your browser settings. Learn more about Shopify’s cookie policy here.

6. International Data Transfers

As we are based in Northern Ireland but serve customers internationally, your data may be processed outside of your home country. Shopify and its partners may store or process your data in the UK, EU, Canada, or the United States. We ensure that such transfers comply with applicable data protection laws, including standard contractual clauses where required.

7. Your Rights (UK, EU & International Customers)

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain data processing

  • Withdraw consent at any time

  • File a complaint with your local data protection authority

To make a request, please contact us.

8. Security

We take appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Retention of Data

We retain your personal data only for as long as necessary to provide services and fulfil legal or tax obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us:

Toadstools and Teacups
Based in Northern Ireland, UK

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.toadstoolsandteacups.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.). We refer to this information as “Order Information.” When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the "Order Information" that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this "Order Information" to: communicate with you; screen orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the "Device Information" that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We also use your device information for targeted advertising and retargeting that we feel would be of interest to you.

SHARING YOUR PERSONAL INFORMATION

We share your "Personal Information" with third parties to help us use your "Personal Information", as described above. For example, we use Shopify to power our online store -you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.